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OneUSG Connect: Benefits

Introduction to OneUSG Connect – Benefits

On June 26, 2017, we are introducing two new ways to access your health and group benefits:

The new website and call center will replace the way you currently enroll for benefits, update your benefits due to life status changes, and review your current benefit elections.

View this video tutorial to learn more about the new Benefits Administration website.

Additional Information


How Do I Access OneUSG Connect – Benefits?

OneUSG Connect – Benefits website: secure, online access to your benefits

The new OneUSG Connect – Benefits website makes it easy for you to get benefits information whenever you would like. You can:

There are two easy ways to reach the OneUSG Connect – Benefits website:

During your first visit to the new OneUSG Connect – Benefits website, please:


Retiree Information

The University System of Georgia (USG) is committed to offering quality benefits, as well as making it as easy as possible for you to use them. As a result, on June 26, the USG introduced a new benefits administration system for employees, retirees, spouses and their survivors. Rest assured your 2017 benefits and premiums are not changing. As always, you can change your benefits when you experience a life event, as well as during the next annual Open Enrollment period this fall.

What does this mean for you?

You now have two new ways to access and manage your USG benefits (retiree dental, vision, life insurance or pre-65 healthcare coverage).

  1. The OneUSG Connect – Benefits website. This new, secure website will allow you to view information on your USG benefits all year long. You can also visit this website to keep your personal contact information and your beneficiaries up to date. To access visit connect-benefits.usg.edu. On the USG Faculty & Staff Portal home page, click the Manage My Benefits – USG Retirees link.
  2. OneUSG Connect – Benefits Call Center: You’ll get help with your benefits through the convenience of a toll-free telephone number (844) 587-4236. You can speak to an expert benefits representative from 8 a.m. to 5 p.m. Eastern time, Monday through Friday.

Do you have Aon Retiree Health Exchange coverage?

The transition to the new USG benefits administration system will not affect your Aon Retiree Health Exchange coverage. If you have Aon Retiree Health Exchange coverage, you should continue to contact your dedicated Benefits Advisor whenever you have questions about your Aon Retiree Health Exchange coverage.

If you have USG benefits (retiree dental, vision, life insurance or pre-65 healthcare), there will be a change in the billing process. To get started, download this step-by-step guide to set up your direct debit. This is important even if you had been using direct debit.

What about payment deadlines?

The due date for your July payment will be deferred until August 1. That means that your payment for July and August coverage will be due August 1.

What if I do not pay for USG benefits?


During this transition, if you have questions call Shared Services Center at 855-214-2644.