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h > About > Administration & Offices > Departments A-Z > Registrar > Transcripts, Grades, & Records

Registrar: Transcript Requests

Ordering an Official Transcript

Armstrong has retained Credentials Inc. to accept transcript orders over the Internet. If you are uncomfortable placing an order over the Internet, you can call Credentials Inc. at 847-716-3005 to place your transcript request.  There is an additional operator surcharge for placing orders over the telephone.


Log in to PORT
Under Single Sign On: Click on Order Offical Transcripts  

Processing Time

Transcript requests are filled upon receipt.  Processing may take up to 2-5 business days. These days refer to processing time within the Registrar's Office and do not account for mailing and delivery time to or from the university. U.S. mail delivery and mail processing times at other institutions are variables over which Armstrong has no control.

Students who have not attended Armstrong State University since 1994 may have an additional delay if your transcript has not been converted to our electronic system. Please plan ahead to avoid delays.


Printing an Unofficial Transcript

You can print an unofficial transcript via the Port of Armstrong.  Click on the My Records tab and choose either the Academic Transcript link or the Permanent Student Record link.  Your Email or Wifi User ID and password are required to log into the Port.

Academic Records

The Registrar's Office maintains official academic records (credit and non-credit) for undergraduate and graduate students at the university. An individual transcript detailing all course work attempted, hours earned, and computation of three GPA's (institutional, transfer, and overall) constitutes the student's permanent academic record. Other student records stored include the admissions application, admission test scores, transcripts from institutions previously attended and various data change forms. Armstrong follows the published guidelines established by the American Association of Collegiate Registrars and Admissions Officers (AACRAO) and the Family Education Rights and Privacy Act (FERPA) for record retention and disposition. Armstrong publishes policies on the confidentiality of records in the official student handbook, Students Illustrated, and in the undergraduate and graduate catalogs.

Access to Your Student Folder

The following student records may be stored in your student folder: admissions application; standardized test scores, transcripts from institutions previously attended and various data change forms. Most of the information contained in these records is loaded into the Armstrong student information system upon admission to the university. This information is available through logging into the Port of Armstrong and accessing Armstrong's web interface, S.H.I.P. 

Subpoenaed Student Records

The University must comply with all subpoenas for records. If your records are subpoenaed, you will be notified by mail and allowed 5 days to obtain a court order for the subpoena to be quashed. If you notify us that proceedings for a quash are in progress, you must subsequently forward to us the court motion to quash. If the university does not receive official court documents of a quash, it is bound to comply with the demands of the original subpoena.