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h > About > Administration & Offices > Departments A-Z > Center for Teaching & Learning > Online Course Support > Consultations, Workshops and Classes

Online Course Support: Consultation, Workshops and Classes


For online instructors and developers who need more than a quick answer but less than a workshop or course, OBL’s instructional designers are available for ad-hoc consultations. These consultations are intended to focus on course design strategy and pedagogy, complementing the “how to”  and troubleshooting assistance from IT Services' helpdesk (4-2518).

Consultation topics may include, but not be limited to:

For this level of support, which necessitates regular meetings, availability depends on the academic department's needs as well as the instructional designers' case load. Please email

Online and Blended Learning Faculty Development Model

We have a three-level faculty development model explained in detail on our Online Faculty Status web page.

Professional Development Descriptions

Teaching Online: An Introduction to Online Delivery

The Quality Matters workshop "Teaching Online: An Introduction to Online Delivery" will replace Armstrong's Online Teaching Course (OTC) for providing Online Teaching Certification until we have enough internal capacity to once again offer our own Online Teaching Course. Participants will be introduced to differences between traditional face-to-face learning and online learning, the instructor’s role in the online classroom, the importance of getting (and keeping) students engaged, and methods of facilitating online discussions using the discussion board. Participants can expect to spend 8-10 hours per week to successfully complete this workshop. The $200 workshop fee will be paid on behalf of full-time, part-time, and adjuct faculty pursuing Armstrong's Online Teaching Certification. 

The Applying the Quality Matters Rubric

Applying the Quality Matters Rubric (APPQMR) is Quality Matters' flagship workshop on the QM Rubric and the process of using the QM Rubric to review online courses. It is intended for a broad audience, including but not limited to faculty, instructional designers, administrators, and adjunct instructors who wish to understand more about the QM Rubric and process of course review. The workshop has no prerequisite requirements, is fully online for two weeks, and participants can expect to spend about 10-11 hours per week to successfully complete it. The $200 workshop fee will be paid on behalf of full-time faculty pursuing Armstrong's Peer Reviewer Certification. 

QM Peer Reviewer Course

The Peer Reviewer Course is designed to prepare experienced online faculty to become Quality Matters Certified Peer Reviewers.  The Peer Reviewer Course includes a review of Quality Matters, practice critiquing and writing helpful recommendations, and a Practice Review in which the participants are asked to review Specific Standards in an online course using QM's Course Review Management System (CRMS). Prerequisite: Successful completion of the Applying the QM Rubric (APPQMR) workshop.

QM expects all Peer Reviewers to give significant attention to their reviews, so the Peer Reviewer Course (PRC) is modeled after those expectations.  Since the PRC leads to certification as a Peer Reviewer, it is a rigorous course and demands significant time and attention. Participants can expect to spend 8-10 hours per week to complete this fully online two-week course. Upon successful completion, eligible participants must complete and submit an Application as well as a Memo of Understanding in order to become a QM Certified Peer Reviewer.  QM Certified Peer Reviewers are eligible to serve on both QM-Managed and Subscriber-Managed course reviews. The $200 course fee will be paid on behalf of full-time faculty pursuing Armstrong's Peer Reviewer Certification. 

QM Master Reviewer Certification

The Master Reviewer Certification (MRC) is an advanced certification course for experienced QM Peer Reviewers. The role of QM Master Reviewer is integral to ensuring the rigor and consistency of the peer review process. In this course, Peer Reviewers will learn the role of Master Reviewer including management of the entire review process and coaching peers to ensure helpful recommendations are provided for course improvements. Master Reviewer Certification is a requirement for Team Chairs on all official course reviews, both QM-Managed and Subscriber-Managed. Prerequisite requirements include successful completion of the Applying the QM Rubric workshop and the Peer Reviewer Course, recent online teaching experience, and service on two official Higher Education QM course review teams (either QM-Managed or Subscriber-Managed). Faculty who are master-reviewer certified will receive higher payments per review and will be eligible to lead peer reviews for Armstrong or outside higher education institutions.

The MRC is an intensive, two-week-long course that prepares QM Peer Reviewers to serve in the role of QM Master Reviewer. A substantial time commitment is necessary to demonstrate the competencies necessary to complete the MRC. Peer Reviewers enrolled in the MRC should expect to spend between 16 and 30 hours to complete this course in the two week period. Deadlines must be met to continue. Successful completion is determined by facilitators.

The $300 course fee will be paid on behalf of full-time faculty desiring to upgrade their Peer Reviewer Certification. Prerequisites:

QM Designing Your Online Course

The “Designing Your Online Course” workshop will replace the Online Development Course for Armstrong's Online Course Developer Certification. The QM Course includes an overview of the QM Rubric and provides a framework for participants to design an online course plan. An integral element of the workshop is exploration of the eight General Standards of the QM Rubric, focusing on learning objectives and overall course alignment.  Participants will complete a Learning Objectives and Planning Worksheet to design one module of an online course. The worksheet includes course and module learning objectives, assessments that match the learning objectives, instructional materials that support the learning objectives and activities, and tools and media that enhance student interaction with classmates, content, and the instructor. Participants in this workshop need to have an online course to work on throughout the session. 

The DYOC course is a two-week training requiring 8 - 10 hours per week. The $150 course fee will be paid on behalf of full-time faculty asked to develop an online course for Amstrong that requires Online Course Developer Certification. 

Collaborate Instruction

This faculty development course is taught by the Office of Online and Blended Learning. Participants will learn the principles and techniques of synchronous classroom design, management, and assessment, as well as strengthen their command of the Blackboard Collaborate application. The workshop will include both asynchronous and synchronous activities. After completing this workshop, participants will be able to: