Armstrong State University is now Georgia Southern University. For information about Fall 2018 and beyond, visit Current Armstrong students (spring and summer 2018) can continue to access information through For details about the consolidation, visit

IT Services: RightFax

RightFax is an electronic fax solution that eliminates the need for traditional fax machines. With RightFax, users log in to a secure web site with their AD credentials to send outbound faxes while inbound faxes are received through a single department email address.  The transition to RightFax on campus has already begun.

Transitioning to RightFax is not mandatory as you may choose to keep your traditional fax machine.  However, if the adapter for your fax machine stops functioning, purchasing a replacement adapter will be the responsibility of your department.  Currently, replacements cost around $240.

Sending a Fax with RightFax

  1. Go to
  2. When prompted for a username and password, enter your AD username and password.
  3. Select Fax Portal in the Additional Authentication Required section of Employee Services.
  4. When prompted for a username and password, enter your AD username and password.
  5.  An additional login screen will appear.  Make sure “Use Windows Authentication” box is checked then click on the “Login” button. (User name and password are not required if the box is selected).
  6. The RightFax main menu page will appear.  Click “New Fax”.
  7. The New Fax screen will appear.  Many option are available on this page, however only the following fields are necessary/required:

    - Name
    - Destination Type (Leave as “Fax Number”)
    - Destination (Enter recipient's fax number with no dashes or spaces)
    - Cover Sheet Notes
    - Attachment (Click “Attach File”, then “Choose File” to browse for your document. Once selected, click “Open”, then “Upload”.)

    All other fields and options can be left at default settings.
  8. Once you have attached your document and completed the required fields, click “Send” at the top of the screen to send your fax.