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IT Services: Armstrong eClassroom Student FAQ

What is Armstrong eClassroom?

Armstrong eClassroom is the Learning Management System (LMS) used at the university.

Is there training for students on how to use Armstrong eClassroom?

Yes, IT Services offers training opportunties at the beginning of each semester. Training Calendar

A Self-paced tutorial is available through Armstrong eClassroom titled "Armstrong Student Tutorial". If you do not see this course in your listing, please send a message to helpdesk@georgiasouthern.edu to have this added to your account.

IT Services offers Open Sessions at the beginning of each semester for students. These sessions are offered face to face or in the Online Sessions for assistance with using any of the tools or to have questions answered about Armstrong eClassroom. View the Training Calendar for schedule for each semester.

When will I be able to access registered classes in Armstrong eClassroom?

Unless specifically requested by the Instructor, courses are available in Armstrong eClassroom on the first day of the session. Once a session begins, if you have registered for that course in SHIP, you should have access to your course(s) within 15 minutes. If that time has passed and you still do not have access to your course(s), please contact the Helpdesk at 912-478-2287.

What are the preferred browsers for Armstrong eClassroom?

 Firefox, Google Chrome and Safari are preferred browsers. Internet Explorer may not work with third party applications.

Are there additional training resources for Armstrong eClassroom?

What third party applications are available in Armstrong eClassroom?

The following third party applications are integrated into Armstrong eClassroom and will not require additional authentication or links to access.

What is eCORE? 

eCore is an electronic core-curriculum that alllow University System of Georgia (USG) students the opportunity to complete their first two years of their collegiate careers in an online environment.  

Additional details about eCore are available to review

How do I get support for Armstrong eClassroom?

IT Services Helpdesk and D2L Help Center are available to support faculty and students.

IT Services Helpdesk
Email: helpdesk@georgiasouthern.edu
Phone: 912-478-2287

USG Support
D2L Help Center: http://D2Lhelp.view.usg.edu
This D2L Help Center is available 24 hours a day, 7 days a week, 365 days a year.