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Bursar’s Office: How to Pay Online

To make a payment

Authorizing Others to See Your Financial Account

Authorized users other than the student may log in using their email address and password. Authorized users may be set up in Bill & Payment under the "Authorized User" tab.

Paying by Electronic Check

(Credit Card payment instructions)

You may choose to save this payment method for future use or refunds. Armstrong will not draft your account without your consent and the Bursar's office does not have access to your account information.

Paying by Credit Card Via PayPath

PayPath charges a 2.75% service fee for each transaction.

You may verify that your payment posted correctly by viewing your payment history in Bill & Payment. You may also call the Bursar's office to verify payments and request hold removal at 912-344-3243.

Log In Help

If you're having trouble logging in to Touchnet, it may be because your SHIP PIN is expired, or you've entered it incorrectly on SHIP too many times. Since the Port password and user ID are not the same as the Touchnet password and user ID, you'll need to reset your SHIP PIN, even if you can still log into the Port just fine. Here's what you should do to solve this problem:

1. Resetting your PIN: Have you set your security question in SHIP?

Every student has been asked to do this, but if you missed that opportunity, you still can. Unfortunately, if you have not, you'll have to contact Enrollment Services to reset your PIN. Try logging in to SHIP through the Port of Armstrong. If you can get in, that means your PIN is not expired; you may have just forgotten it. In that case, you SHOULD be able to get into Touchnet without entering a PIN using the Port's Single Sign on feature (Click on Touchnet Bill Pay System in the Student Services box on the Home tab).

If you can't get in, but you have set your security question, then reset your PIN here. Answer the security question and reset your PIN. IF you have NOT set a security question, this feature won't work--you'll have to contact Enrollment Services at 912-344-2576 to get your PIN reset. If you've forgotten your PIN and don't have a security question set up to get it reset, you'll have to call Enrollment Services to get it reset in order to get in to Touchnet.

2. Log in with new PIN

If you reset your PIN yourself using your security question, then try logging into Touchnet again with that new PIN. OR--try using the Port to log in. It should work. If it doesn't, you may need to clear your browser cache and restart your browser. If you had to get Enrollment Services to reset your SHIP PIN, then you'll have to log in to SHIP via the Port and change your PIN, as well as set up your security question. Once that's done, you should have access to Touchnet to view and pay your bill both from the Pay Online links on the Armstrong web pages, and through the Port of Armstrong. Again, if that doesn't work, clear your browser cache and/or restart your browser. If you're still having trouble, contact Armstrong's IT Helpdesk for further assistance.

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