Clear Java Cache
Though it is uncommon, problems will arise involving the Java cache. For example, instructors might receive a blank white page when opening the grade book. In addition, students and faculty might occasionally experience problems with uploading documents after installing the correct version of Java and checking to make sure that browser settings are correct. When problems such as these occur, you will need to clear the Java cache (usually along with browser cache). In addition, some users have found that clearing Java cache will speed up navigational ability in Vista eClassroom.
If you need further assistance, please search the Online Support Center knowledge base or call the Helpdesk at 912.344.2518.