Student Health Insurance Frequently Asked Questions
Thank you for your patience as we implement a new provider and process for the mandatory student health insurance requirements.
The deadline for students to apply for a waiver is May 21, 2013.
The Summer Enrollment/Waiver Process is now open. Once you have registered for Summer classes, please allow up to 3 business days to receive access to the online system. Please check your Armstrong email account frequently for updates.
How do I access the system?
If you are required to have student health insurance, click HERE for your options to confirm enrollment or apply to waive the insurance.
Once you have registered for Spring classes, please allow up to 3 business days to receive access to the online system.
If you are not required to have student health insurance, but you would like to purchase insurance, click HERE for your options to enroll.
I have health insurance and plan to apply for a waiver, why has my student account already been charged the fee?
Because the insurance requirement is mandatory, students are required to purchase the UHC insurance unless they apply for a waiver and it is approved. If your waiver is approved, the charge will be removed from your student account. The sooner you apply, the sooner you should receive a response from the verification process. Plan ahead as you may need to provide additional information.
I can’t access the system to waive (or verify) my insurance. What should I do?
Please contact your department or Paula Smith at (912) 344-2514 or email@example.com if you have registered for classes and do not have access to the system within a few business days. Please note: You must still go into the online system and complete the waiver form by the deadline after receiving access to the system.
I only have to apply for a waiver once, right?
No, you must apply for a waiver each semester you're enrolled if you meet the criteria for mandatory enrollment.
What if I don’t apply for a waiver by the deadline?
If you have not applied for a waiver by the deadline, you will be required to purchase the mandatory insurance. No exceptions even if you already have insurance. You must apply for a waiver and be approved. (If you have applied for a waiver, and it is still pending, you have met the deadline.)
What if my waiver is still “pending”?
That’s fine as long as you have completed the online waiver form before the waiver deadline.
What if I have insurance, but my waiver is denied?
If you apply for a waiver and are denied, you should review your policy and answers/data and then resubmit your request through the system. You may also supply additional information or questions to firstname.lastname@example.org
Ideally, you may want to submit a letter from your insurance company on company letterhead that verifies these three questions:
- Do you intend to have your plan in effect for the entire current semester (or through the completion date of your academic program at your USG institution?
- Does your insurance plan provide mental health coverage?
- Does your insurance provide maximum annual limits of no less than $100,000?
What if I want to purchase the standard (Student Only) insurance?
Mandatory students (who are required to have the insurance): to take advantage of your insurance right away, go into the online UHC system and “verify enrollment.” You may then print out your insurance card and begin using your Spring insurance as of January 1, 2013. Be sure that you go to http://studentcenter.uhcsr.
What if I am a mandatory student and I paid online?
Please send a copy of your receipt to email@example.com or drop it off at the Office of Student Affairs, 2nd floor Student Union. The charge will be removed from your student account.
What if I want to purchase additional insurance for my spouse and/or children?
To enroll your spouse and/or children, you will need to click on the "Enroll Now" button in the http://www.uhcsr.com/armstrong for voluntary enrollment in the system. Please note the Rate Sheet reflects additional charges per category. For the total cost, add the Student amount + the additional categories.
Do you have any questions that are not addressed above?
Please contact the Office of Student Affairs at 912-344-2514.