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No Wrong Door - Exceptional Customer Service
Training will provide staff members with the advanced skills necessary to meet the ever changing and complex needs of Armstrong’s customers. Some of the topics covered will be:
- Reality and customer service
- Relationship building
- Defusing difficult customers
At this time, the No Wrong Door - Exceptional Customer Service training is offered by department/division by appointment. New for 2015 - we will be touring through some of our departments/divisions, as requested. Look for information on your department's customer service training opportunities.