Armstrong Atlantic State University Savannah Georgia.

Information Technology Services

Tips for Using Collaborate

Wireless Connections

While participants using wireless connections usually experience little to no delay during a Collaborate session, a wired connection is recommended.

Logging In

  1. Log into Collaborate one day in advance on the same computer/laptop, in the same location that you will be using on the day of the event.
  2. Test in the classroom/conference room in which you will be hosting a Collaborate event at least one day in advance.  Make sure the LCD projector and speakers are working properly.  You can test your microphone and camera as well. It is best to always to do a trial run.


  1. DO NOT try to load the PPT for the first time 5-10 minutes before the presentation.  Some PPT files are so large or have embedded files that may cause problems loading the PPT.  It is best to 'test load' the PPT one day before to make sure it loads properly and will give ample amount of time to make changes if needed.  On the day of the presentation, plan to load presentations at least 20 minutes prior to the beginning of the session.
  2. PPTs in Collaborate DO NOT allow animations, transitions, or embedded files such as videos or movie graphics.  It is best to leave these types of formats and files out of the presentation.  Multi-media files can be loaded into Collaborate, separate from the PowerPoint presentation.
  3. Elluminate Plan! is a tool used to construct an outline of the content and the activities that the moderator will facilitate in a Blackboard Collaborate session.  Using Elluminate Plan! to organize content will assist you with loading PPT, videos, PDF, actions, etc. into Collaborate.  Once the Plan! file is created, it can be uploaded into Collaborate for use.


  1. REMEMBER:  When you record a Collaborate session, everything is being recorded (with the exception of Breakout Rooms).  All introductions should be formal.  Avoid slang.  Collaborate recordings are excellent files to share with others so you will want them to be as professional as possible.
  2. When recording a Collaborate session, it is best not to mention technology issues you had prior to logging in. Once you are logged in, focus on providing the best possible presentation.  When the session is being viewed later, the viewers will be unaware of any technical issues that you may have had so it is best to not bring them up during the presentation.  Focus on the presentation, content, and engaging the attendees.

Audio Check and Background Sound

  1. Run the Audio Setup Wizard each time you login to Collaborate. To get started, click on the Audio Setup Wizard icon located on the Audio & Video panel in your Collaborate room. (The icon looks like a microphone with a red gear on it).
  2. When you are trying to determine if participants can hear you, do not simply click the Talk button and ask “Can you hear me?”.  If someone is unable to hear you, they will not hear you ask this question.  It is best to also type a quick message in the Chat Box, such as “I am going to test the microphone right now. Please let me know if you hear me.”  Then click the Talk button and say “Click the green check mark, located over the participants panel, if you can hear me.”  This message should also be repeated in the Chat.   This way everyone is able to let you know if they can hear you.
  3. Make sure all phones and cell phones are turned off during a Collaborate session.  If you are logging in from home, make sure you have a plan to minimize disruptions and background noise.


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