Information Technology Services
D2L Frequently Asked Questions
What is D2L?
D2L is a Learning Management System (LMS) that is created and owned by a company called Brightspace (formerly Desire2Learn).
What version of D2L is Armstrong using?
Armstrong is currently using D2L 10.2 for fully online, partially online and hybrid courses. Beginning Spring 2015 we will be upgraded to 10.3.
Will there be training for faculty on how to use D2L?
Yes, IT Services and Office of Online & Blended Learning offer training opportunties. Also a self-paced tutorial is available through D2L titled "D2L Instructor Tutorial". This course has been updated to include information about D2L 10.2. If you do not see this course in your listing please send a message to Helpdesk@armstrong.edu to have this added to your account.
What third party applications are available within D2L?
The following third party applications will be integrated into D2L 10.2 and will not require additional authentication or links to access.
- LiveText (College of Education only)
- Pearson (Mastering Labs)
- Respondus LockDown Browser
How do I get support for D2L?
IT Services Helpdesk and D2L Help Center are available to support faculty and students.
IT Services Helpdesk
Tech Center - http://techcenter.armstrong.edu
Use Port username and password information to access.
Hours of Operation:
Monday - Thursday - 8 am - 8 pm
Friday 8 am - 5 pm
The IT Services Helpdesk is closed during all observed University holidays.
D2L Help Center: http://D2Lhelp.view.usg.edu
This D2L Help Center is available 24 hours a day, 7 days a week, 365 days a year.