Information Technology Services
Desire2Learn Frequently Asked Questions
What is Desire2Learn (D2L)?
Desire2Learn is a Learning Management System (LMS) that is created and owned by a company called Desire2Learn. This application will replace Pirate’s View Vista.
What version of Desire2Learn is Armstrong using?
Armstrong is using Desire2Learn 10.2 beginning Spring 2014 for fully online, partially online and hybrid courses at Armstrong.
Will there be training for faculty on how to use Desire2Learn?
Yes, IT Services, Office of Online & Blended Learning and USG offer training opportunties. Also a self-paced tutorial is available through Desire2Learn titled "Desire2Learn Instructor Tutorial". This course has been updated to include information about Desire2Learn 10.2. If you do not see this course in your listing in Desire2Learn please send a message to Helpdesk@armstrong.edu to have this added to your account.
What third party applications are available within D2L?
The following third party applications will be integrated into Desire2Learn 10.2 and will not require additional authentication or links to access.
- LiveText (College of Education only)
- Respondus LockDown Browser
How do I get support for D2L?
IT Services Helpdesk and GeorgiaVIEW D2L Help Center are available to support faculty and students.
IT Services Helpdesk
Tech Center - http://techcenter.armstrong.edu
Use Port username and password information to access.
Hours of Operation:
Monday - Thursday - 8:30 a.m. - 9 p.m.,
Friday 8:30 a.m. - 5 p.m.,
Saturday 10 a.m. - 2 p.m.
The IT Services Helpdesk is closed during all observed University holidays.
GeorgiaView D2L Help Center: http://D2Lhelp.view.usg.edu
This D2L Help Center is available 24 hours a day, 7 days a week, 365 days a year.