ITS Requests for Data Policy

Date Issued: 04/05/2011
Policy No.: ITS-080
 

Rationale

This policy establishes the procedures requesting access to accounts,phone records, or access to data associated with Information Technology Services (ITS). Accounts and data associated with ITS are property of the state and are subject to Open Records Requests.
 

Procedure Reference

All requests not associated with an Open Records Request for information associated with electronic accounts must be made in writing to the Chief Information Officer. This includes access to employee electronic accounts and other system related information. A request for this information must be authorized by one of the following:

• President
• Chief Information Officer
• University’s Chief of Police
• Internal Auditor
• Selected representatives from the University System Office
• Law enforcement organization representing federal, state, or local government agencies.

From time to time a Vice President, Dean, Department Head, Director, or other management employees may make a request to temporarily access an employee’s Armstrong electronic accounts due to illness or an unexpected absence. This access may be approved by the Chief Information Officer for a limited time or until the employee returns to work. If this access is granted, the user will be notified by the Chief Information Officer of the access and the passwords will be immediately reset upon the return of the employee.
 

Cross Reference

ITS Acceptable Use Policy
Open Records Act Policy
 

Responsible Organization

Information Technology Services
 

Responsible Party

Information Technology Services Representative